Why Do I Need Managed Services When I’m Using Oracle EPM Cloud?!?
A common issue we hear is; “I spend most of my time tracking down small issues and doing monthly processes. I have limited time to do anything else!”. Seems crazy, right? You pay someone a large salary, give them all the corporate benefits, and then you weigh them down with repeatable tasks that eventually amount to a chore while allowing zero growth both at the resource level and the position level.
A common misconception is that Oracle Managed Services are for nothing but emergencies and break fixes. At PARC, we disagree. There are many types of needs when it comes to a Oracle Managed Service. In the cloud, you don’t need a break-fix when it comes to the system infrastructure but what about the application? If the new person accidentally deleted an application or made changes that have caused application logic issues, a Managed Service would be the perfect option for peace of mind.
What about daily/weekly/monthly processes? If the process is repeatable, a Managed Service, completed by a professional with years of experience could be the solution. This would free up resources to accomplish other value-added tasks without being bogged down in mundane system administration processes. These tasks could be handed off at minimal cost.
What about the months when some light application maintenance or other Oracle EPM tasks are required? The business may need a new alternate hierarchy, optimization of long-running calculation scripts, new reports, or onboarding and training of some new users. PARC’s Managed Service includes time for these types of tasks as well.
So, why not get rid of the anxiety that comes with knowing your phone can ring at any moment with an issue? Offload mundane tasks you perform every month/quarter/year. Or be proactive with the ongoing maintenance and system “care and feeding” required to optimize your investment. Imagine what can be accomplished with the time you free up. Managed Services have changed, and PARC has morphed our service to make it extremely affordable and manageable. Below is a breakdown: