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Case Studies

Oracle EPM Managed Services

Industry

Consumer Packaged Goods (CPG)

Project Value

$3.8B

Manufacturing Locations

N/A

Employees

11,000

Engagement Scope

Oracle EPM Managed Services

Technology

Oracle HFM, Oracle HP, Oracle Essbase, Oracle FDMEE, Oracle Data Integrator (ODI), Oracle DRM

Engagement Overview

PARC Consulting has been been providing Managed Services coverage for the entire Oracle EPM environment since 2018.  PARC provides root/cause analysis for environmental issues including quarterly patching. We have serviced over 600 support tickets with an average first response time of 30 minutes.

Engagement Overview

PARC Consulting has been been providing Managed Services coverage for the entire Oracle EPM environment since 2018.  PARC provides root/cause analysis for environmental issues including quarterly patching. We have serviced over 600 support tickets with an average first response time of 30 minutes.

Project Highlights
PARC provides complete break/fix support services for Client’s entire Oracle EPM environment. Users open support tickets via PARC’s ticketing system. Coverage is for all regions, globally.
On average, the team address ~30 tickets per month, with over 600+ tickets serviced since inception of the program.
Over a 3-year period, the project team assisted with several projects in the Client’s Oracle EPM environment.
Project Highlights
PARC provides complete break/fix support services for Client’s entire Oracle EPM environment. Users open support tickets via PARC’s ticketing system. Coverage is for all regions, globally.
On average, the team address ~30 tickets per month, with over 600+ tickets serviced since inception of the program.
Over a 3-year period, the project team assisted with several projects in the Client’s Oracle EPM environment.
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EPM Solutions
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REACH OUT TO US

EPM Solutions
Developed by EPM Experts

We are committed to excellence, with customer satisfaction as our top priority. It is our promise to evolve, invest, and improve, enabling you to thrive amidst rapid change.

Contact Us
Contact Us

Request a Call

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
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